No, once an order is submitted with the prescription, we cannot make any changes. If you have not yet submitted your prescription, we can cancel your order.
Articles in this section
- Is RX available in the EU/UK?
- I entered my prescription incorrectly! What can I do? (before order is fulfilled vs after it’s fulfilled)
- If I don't have my prescription on hand, can I submit it later? Within what time frame?
- Can I use insurance? FSA? HSA?
- How do I order prescription glasses online?
- Can I buy just the frames?
- Can I order multiple glasses with different prescriptions?
- What do I need in order to place my order?
- How do I order non-prescription glasses?
- What differences (if any) will there be for stronger prescriptions, in terms of processing time?