If you are in the US, please visit returns.roka.com to initiate*! You can pick what item you'd like to exchange for. For more help with exchanges or questions about our online portal, please contact our support team at 877-985-7652 or firstname.lastname@example.org.
If you ordered from our UK or EU site, please email our support team with your exchange request.
*Please note, if you purchase an outlet item or prescription glasses you will not be able to initiate your exchange online.